Your Questions, Sorted

Everything you need to know before take-off and after.

FREQUENTLY ASKED QUESTIONS

VaCase delivers premium travel essentials directly to your door before your trip. We eliminate the stress of travel preparation so you can focus on what matters—your journey, not packing for it.

Each collection contains trusted brand products perfectly sized for air travel, packed in our signature airport-compliant clear bag. Every VaCase includes a premium European Travel Adapter at no extra cost.

Yes! Select collections offer the option to swap shaving products for premium Tresemme Shampoo at no extra cost. We're committed to ensuring your VaCase aligns with your specific travel needs.

Absolutely. From our Short Stay for quick business trips to our Summer collection for beach getaways, we've developed four distinct solutions to match your specific journey type and destination.

Visit our Shop Page and check out the descriptions under each package—Short Stay, Long Stay, Summer and Winter Ski. Each case is clearly labeled to match your destination and travel style.

We're here to help make your travel preparation effortless. Email us at infovacase@gmail.com and we'll respond within 24 hours to address your questions.

Additional FAQs:

Order at least 3 days before your departure to ensure timely delivery. Then relax, knowing your travel preparation is completely sorted.

Yes, every product in your VaCase meets airport security regulations. We've achieved a 100% security approval rate across all our testing—one less worry on your travel day.

The premium European Travel Adapter (£5 value) comes included with every VaCase collection at no additional cost. It's our way of ensuring you stay connected wherever your journey takes you.

Currently, we focus on providing complete travel solutions rather than individual items. This ensures you receive the full VaCase experience and value with every order.

We feature trusted brands you already know and use—like Dove, Gillette and Malibu—ensuring quality is never compromised when you travel.

We currently only serve customers in the UK. International shipping options are coming soon as we expand.