1. Introduction

Welcome to VaCase. These Terms and Conditions govern your use of the VaCase website (www.vacase.co.uk) and the purchase of our products. By accessing our website or placing an order, you agree to these Terms and Conditions in full.

  1. Product Information

2.1 All product descriptions are accurate to the best of our knowledge.

2.2 Minor variations in product appearance or packaging may occur.

2.3 VaCase reserves the right to substitute comparable products or brands of equivalent quality when necessary due to supply constraints.

  1. Orders and Payment

3.1 By placing an order, you warrant that you are legally capable of entering binding contracts.

3.2 Orders are subject to acceptance and availability. If we cannot supply a product, we will inform you and refund any payment made.

3.3 All prices include VAT/sales tax and are in British Pounds (£).

3.4 Payment is required in full at the time of ordering. We accept Apple Pay, credit/debit cards, and PayPal.

3.5 Prices are subject to change without notice, but changes will not affect orders already placed.

  1. Shipping and Delivery

4.1 We deliver throughout the UK. Delivery times (1-3 working days) are estimates and not guaranteed.

4.2 Standard delivery is charged at £1.99 per order with tracked service included.

4.3 Risk of loss or damage passes to you once the products are delivered to the address you specified.

4.4 Please inspect all products upon delivery and report any damages within 24 hours.

  1. Returns and Refunds

5.1 You have the right to cancel your order within 14 days of receiving your products (the “cooling-off period”).

5.2 To qualify for a refund, products must be unused, unopened, and in their original packaging.

5.3 You are responsible for the cost of returning the products unless they are defective.

5.4 Refunds will be processed within 14 days of receiving the returned items.

  1. Product Warranties

6.1 We provide a 30-day quality guarantee on all products.

6.2 If a product is defective, we will replace it or provide a full refund.

6.3 This warranty does not cover damage resulting from misuse, accident, or normal wear and tear.

  1. Intellectual Property

7.1 All content on our website, including text, graphics, logos, images, and software, is the property of VaCase and is protected by UK and international copyright laws.

7.2 You may not reproduce, distribute, or use our content without our express permission.

  1. Liability

8.1 VaCase is not liable for any indirect, special, or consequential damages arising from the use of our products.

8.2 Our total liability to you shall not exceed the purchase price of the products.

8.3 We do not exclude or limit our liability for death or personal injury caused by our negligence.

  1. Privacy

9.1 Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

  1. Changes to Terms

10.1 We reserve the right to modify these Terms and Conditions at any time.

10.2 Changes will be effective immediately upon posting on our website.

10.3 Your continued use of our website or services after changes constitutes acceptance of the updated terms.

  1. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: infovacase@gmail.com

Last Updated: 22.04.2025